Moving to Mexico, Alexia opens a travel agency!

For the past five years, Alexia has made Mexico her new home. She has found a new passion by opening her own travel agency. But before doing so, she had to face an unexpected challenge: her local health insurance didn’t meet her needs, especially when it came to dental and optical care. That’s when she decided to make a change to her expatriate health insurance. An expatriate friend recommended Santexpat.fr to her, an encounter that was to turn her vision of health insurance abroad on its head. Today, she tells us about her new life and her experience with Santexpat.fr.

Hello Alexia. Could you introduce yourself in a few words and tell us how you came to meet the Santexpat.fr team?

Hello, my name is Alexia, I’m 32 and I’ve been living in Mexico for five years. I moved to this country for personal reasons and set up a travel agency here. Previously, I had local insurance. But I eventually realized that it didn’t suit me, as everything dental, optical, etc. wasn’t covered, so I wanted to change. A French friend, herself an expatriate in Mexico, recommended Santexpat.fr.

What was your experience with Santexpat.fr like?

I asked for a quote on the santexpat.fr website, and was quickly called back. I had good contact with the sales representative, Raphaël: he followed up and helped me with the online procedures, so it was relatively easy. I took out my new insurance in March 2021. I haven’t had the chance to take advantage of it yet, as I don’t have any particular health problems, but it’s important for me to know that I can carry out my follow-ups with complete peace of mind.

Why did you choose Santexpat.fr?

I chose Santexpat.fr because I have to travel regularly: my husband, a doctor, works a lot in the French overseas departments and territories, and I’m going to have to travel more and more in Latin America. The travel agency I’ve set up will be opening up new destinations on the continent, so it was important that I wasn’t just covered in Mexico, for both my personal and professional travels.

What do you think are the “pluses” of Santexpat.fr?

The follow-up I’ve been given: I work a lot, so I don’t have a lot of time to devote to researching, scrutinizing every offer, etc. Santexpat.fr, when I’m not working, gives me the opportunity to take advantage of the service. When I asked for a quote, Santexpat.fr was very responsive and got back to me quickly. In addition, my previous insurance policies only covered me in the event of an accident or serious illness. There was no reimbursement for consultations, medication, medical follow-up, etc. In France, we don’t realize how lucky we are: we’re covered for consultations with general practitioners and specialists alike. This is not the case abroad, and we end up not getting the care we should. Thanks to Santexpat.fr, it’s like being back in France again.

What 3 words best sum up Santexpat.fr, its offer and your experience?

Speed, multi-destination coverage and the human touch. Through Alexia’s story, we travelled through her new life from France to Mexico. Her story reminds us of the importance of having the right expatriate health insurance. Santexpat.fr helped her feel protected and cared for, wherever she explored on the Latin American continent. We would like to thank Alexia for sharing her story and her experience with Santexpat.fr regarding her health insurance abroad. Interview conducted in April 2021